I/We confirm that we have reviewed the instructions and details of the transfer request as stated on the receipt and acknowledge that all provided information is accurate and authentic.
I/We understand that once a money transfer via bank account is completed, it cannot be cancelled, refunded, or suspended. Any such action is subject solely to the discretion of the beneficiary’s bank. The transfer amount cannot be refunded unless written consent is obtained from the beneficiary account holder and verified by the beneficiary bank.
I/We declare that I/we am/are the legitimate owner(s) of the funds involved in this transfer. All information provided is true and accurate, and I/we am/are authorized to carry out this transaction. I/We accept full responsibility for the source of funds and confirm that the transfer is for lawful and legitimate purposes, with full knowledge of the beneficiary.
I/We acknowledge that if the transfer is not executed for any reason by United Gulf Exchange Company, my/our right to claim shall be limited to the purchase value of the currency on the date of refund. The amount will only be refunded after United Gulf Exchange Company receives confirmation that the beneficiary bank has not disbursed the funds and after completion of all required procedures, at its sole discretion. I/We further acknowledge that United Gulf Exchange Company and its employees shall not be held liable for any obligations arising from this matter.
I/We release United Gulf Exchange Company from any liability or claims arising from damages caused by events beyond its control or unforeseen circumstances, including but not limited to changes in laws or procedures in the destination country.
The liability of United Gulf Exchange Company shall be limited to recovering the transferred amount at the lowest applicable fees and settlement costs. The company shall not be responsible for any currency exchange rate fluctuations in case of refund.
United Gulf Exchange Company shall follow up on transfers executed through its correspondent partners abroad and will endeavor to ensure that the beneficiary receives the funds within a maximum of five (5) business days.
In case of any delay or failure, the company will inform the sender of the reasons preventing execution.
In the event that a transfer is rejected under any circumstances and the transfer amount exceeds K.D. 3,000.000, the refund shall be made to the sender’s debited account via bank transfer or by cheque issued in the sender’s name.
In the event that a transfer is rejected under any circumstances and the transfer amount exceeds K.D. 3,000.000, the refund shall be made to the sender’s debited account via bank transfer or by cheque issued in the sender’s name.
The transfer request shall only be considered valid upon approval by the cashier, evidenced by their signature and official stamp on the receipt, along with the sender’s signature.
If a debit card is used for payment, United Gulf Exchange Company must verify that the card is issued in the name of the customer requesting the transaction.
In case of any discrepancy, a written authorization must be obtained from the cardholder confirming acceptance of the transaction and that it is initiated for the benefit of the actual beneficiary.
United Gulf Exchange Company shall not be responsible for any fees, charges, or deductions imposed by intermediary banks or financial institutions, including any reductions from the original transfer amount.
The service processing period shall commence from 8:00 PM on the day of transaction until 8:00 PM on the second working day.
The funds shall be deposited or made available to the recipient within 24 working hours in the beneficiary’s country, starting from 8:00 PM.
The service processing period shall commence from 8:00 PM on the day of transaction until 8:00 PM on the second working day.
The funds shall be deposited or made available to the recipient within 24 working hours in the beneficiary’s country, starting from 8:00 PM.
Thank you for your cooperation.
